PARSED CONTENT

The web page whd.sewanee.edu states the following, "Welcome to the Information Technology Services Help Desk." We saw that the webpage also stated " Help Desk Manager Computing Services." It also said " Use Banner Self-Service ID and password to login. If checked, an authentication token will be stored in a cookie in your browser for the next two weeks, preventing the need to re-enter your login credentials when your session expires. Logging out will clear the authentication cookie. Do not check this option if you are using a public computer." The header had help desk as the highest ranking optimized keyword. This keyword is followed by helpdesk, web, and web-based which isn't as urgent as help desk. The other words whd.sewanee.edu used was technical support. cross-platform is included but will not be seen by web engines.